Cancellations, Restrictions & Privacy Policy

Cancellation / Refund Policy

  • No refund is given for no shows.
  • No refund is given for cancellations notified less than 48hrs in advance of the day of the scheduled tour date.
  • For private charters, no refund is given if cancellation is notified less than 7 days in advance of the scheduled tour date.
  • If we need to cancel a tour due to bad weather we will reschedule the tour or issue a refund.

 

Restrictions

Our adventure tours are not suitable for:

  • Expectant mothers 2 months +
  • Infants – 2 year old
  • Anyone with back, knee or neck issues, and other serious health conditions
  • Anyone with a heart condition that may be affected by a high speed boat ride

 

Please note

Every passenger is required to sign a liability waiver before embarking the boat.

 

Weather Policy

All tours are weather permitting. Cancellation due to very bad weather will be notified on the morning of the trip.

 

Privacy Policy

A cookie is a small file that asks permission to be placed on your computer’s hard drive. If/Once you agree, the file is then added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contact Us

Don’t hesitate to get in touch!

We’d be happy to answer your questions and plan a personalized private charter tailored to your preferences.